top of page
PSX_20210419_210609.jpg

FAQ's

  • Can I bring my fury friends?
    Absolutley! You're very welcome to take your pets in our vans. We just ask that you are careful not bring the van back covered in fur. In extreme cases you may be subject to an extra cleaning charge.
  • Is roadside assistance included?
    Our van is always regularly serviced, but if you have any problems at all then you are covered by premium RAC roadside assistance with onward travel included as standard.
  • How much does it cost?
    Prices start from a standard rate of £80/ night.
  • Do I have to pay a security deposit? Why? Can it be lowered?
    The security deposit is set by the insurance company and is therefore something we don't have any control over. It acts as a prepaid excess charge in the unlikely situation that you need to make a claim. The security deposit is: £500- Ages 25-75 £750- Ages 23-24 £1000- Ages 21-22 and 76-79 For peace of mind the security deposit is managed by a third party agency.
  • Can I travel to Europe?
    Absoloutly! There is a small extra charge of £20 for the European travel kit and EU documentation to take a hire vehicle.
  • Is insurance included?
    Absoloutly! Full insurance and premium road side assistance from the RAC is included in the price for all drivers with every booking.
  • How many miles can I do?
    We ask for you to try to stick to 200 miles a day. For example 1000 miles for a 5 night booking. Don't worry, we won't penalise you for going a little bit over, but if you think you're going to go substatially over, get in touch so we can work something out.
  • Is there a minimum booking?
    We do ask for a 3 night minimum for advance bookings. However, it doesn't do us any good to have the van sitting in the car park, so if you're planning a last minute outting for a shorter period give us ring. You might get lucky!
  • Where are you located?
    We are located just outside the picturesque historical village of Chilham. If you are driving, you are welcome to leave your car. We can also meet you at the train stain.
  • Is there a minimum/ maximum age? How mich driving experience do I need?
    We can rent to all people with a minimum of 2 years driving experience and aged between 21 and 79. If you fall outside of these by a few months please give us a ring. We might be able to help you.
bottom of page